Help

There have 3 (Three) simples step to submit  your Exchange order. Follow all instruction for your exchange order:

Step 1:

Click on Exchange Tab from Menu, Select which e-currency you would like to send and which you would like to receive. Now click on Exchange.
Enter the quantity that you would like to Exchange.
Now click on next step.

 

Step 2:

Fill the form on the second step, provide your Name, E-mail, Contact Number and payment details which you receive payment.
Now click on next step.

 

Step 3:

In this step, there will show an address. You need to be pay by this address, which amount you gave in the first step. In the bottom, you need to provide your payment ID, Sender Details.
Now confirm your Exchange. You will receive a successful message.

 

This is manual exchange, admin need sometime to reviews your payment. It takes ten minutes to two hours. BitMax Exchange is a Singapore based company, our working time 4:00 PM to 3:00 AM (GMT+8)